{"id":43855,"date":"2024-03-25T11:13:42","date_gmt":"2024-03-25T11:13:42","guid":{"rendered":"https:\/\/www.safebettingsites.com\/?p=43855"},"modified":"2024-03-25T11:13:42","modified_gmt":"2024-03-25T11:13:42","slug":"betmgm-responds-to-customer-confusion-during-cheltenham-festival","status":"publish","type":"post","link":"https:\/\/www.safebettingsites.com\/2024\/03\/25\/betmgm-responds-to-customer-confusion-during-cheltenham-festival\/","title":{"rendered":"BetMGM Responds To Customer Confusion During Cheltenham Festival"},"content":{"rendered":"
BetMGM responds to Cheltenham confusion over a bet placed at the horse racing festival in the 14:50pm race on March 12th.<\/strong><\/p>\n The betting operator faced criticism on social media following the race and have now released a tweet highlighting the terms\/conditions.<\/p>\n Across the four days at Cheltenham Festival, betting fans had a list of operators to choose from and BetMGM were pushed due to its intriguing offers.<\/p>\n BetMGM reiterated that each way bets were an option for five horses and not six which has been believed at the time of Tuesday’s race.<\/p>\n An error was made by one of the operator’s agents but BetMGM UK confirmed that every bet was settled correctly and was in alignment with the terms prior to the race.<\/p>\n This statement comes after the betting operator experienced issues within the site and was an unfortunate situation – as BetMGM debuted at Cheltenham.<\/p>\n Enticing new customers with some great offers and marketing techniques, customers faced a host of issues when logging into the site and problems during transactions.<\/p>\n Various social media platforms were full of complaints and gave BetMGM no choice but to reassure users that bets, deposits, and withdrawals would be fulfilled in due course.<\/p>\n BetMGM UK has attempted to cement itself as one of the leading operators since opening up in the UK in August 2023.<\/p>\n It has the support of USA’s infamous MGM Resorts and has made strong strides by hiring recognisable names like Chris Rock and working with other key operators like LeoVegas.<\/p>\n Chris Welch, CCO at Leo Vegas, continues to praise the partnership between BetMGM and Leo Vegas, despite the recent issues in the UK site.<\/p>\n However, BetMGM has seen a huge rise in popularity in the United Kingdom and betting enthusiasts have continued to download the app – ignoring the problems faced.<\/p>\n","protected":false},"excerpt":{"rendered":" BetMGM responds to Cheltenham confusion over a bet placed at the horse racing festival in the 14:50pm race on March 12th. BetMGM Responds To Cheltenham Confusion The betting operator faced criticism on social media following the race and have now released a tweet highlighting the terms\/conditions. Across the four days at Cheltenham Festival, betting fans … <\/p>\n","protected":false},"author":187,"featured_media":43858,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"\nBetMGM Responds To Cheltenham Confusion<\/h2>\n